Unifund maintains a very strict adherence to stringent policies and procedures to ensure the privacy and protection of data. Our internal programs keep our processes and employees up to date and in compliance:
- Policy program – creation, approval, deployment, maintenance, and communication
- Training program – creation and deployment of professional development and training to support regulations, policies, and supporting procedures
- Monitoring program – both continuous and formal audits of internal entities and all third-parties engaged by Unifund
Our team complies with the Fair Debt Collection Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), all state and local laws, and regulations covering our industry. We constantly review policies, procedures, and practices to ensure we are up to date and that we treat consumers with respect in all of our interactions.
Data is an important asset that requires protective digital privacy measures. We invest heavily in the implementation of technology, processes, and procedures that prevent unauthorized access to sensitive information. Our PCI compliance assures consumers that we safely and securely accept, store, process, and transmit credit card data while our SOC I Type II certification affirms our compliance with internal controls related to financial reporting.