Consumer Financial Resources

Consumer Financial Resources

Consumer Financial Resources

Improve financial literacy and get back on the path toward financial wellness

Financial literacy is an important part of feeling prepared when making important life decisions. Debt is a source of ongoing stress for many consumers and having an understanding of personal finances can lead to smart budgeting and the achievement of financial goals. These resources from trusted sources provide helpful tools and educational information that help you build financial literacy.

Flexible Payment Options

Unifund  provides innovative solutions that help consumers achieve financial fitness while resolving outstanding balances. We believe in a holistic approach to receivables that features alternatives to the traditional debt collection approach. We understand that debt resolution can be a challenging process, so we offer a variety of flexible options that include individualized payment plans and alternative solutions that offer consumers unique options to resolve their debt. Payments can be made through our secure online payment portal, over the phone, and through the mail. For more information, please visit our Payments page or call us to discuss options for resolving your account.

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Know Your Rights

Unifund cares about consumers and believes in treating all consumers with respect through the challenging process of resolving debt. Our team adheres to the Fair Debt Collection Practices Act (FDCPA) and acts in accordance with the values and core principles that drive positive customer experiences. We understand that it can be difficult for consumers to know whether a phone call from a debt collector is legitimate. Consumers can be assured that Unifund is a legitimate business. To help you in your financial wellness journey, you should be aware of your rights.

  • Debt Collectors cannot harass, oppress, or abuse you or anyone else they contact such as repetitive phone calls that are intended to annoy, abuse, or harass you or any person answering the phone.
  • Debt Collectors cannot call you before 8 AM, after 9 PM, or at times they know are inconvenient (unless you specifically agree to it).
  • You have the right to tell a debt collector to stop communicating with you.
  • Debt collectors may not use threats of violence or harm or use obscene or profane language.
  • By law, a debt collector who says that you owe money is required by law to tell you the name of the creditor, the amount you owe, and how you can dispute or seek verification of the debt.

A free online resource provided by the U.S. Financial Literacy and Education Commission, provides information that can inform personal financial decisions. It focuses on the MyMoney Five, five building blocks for managing and growing your money: Earn, Borrow, Save & Invest, Spend, and Protect. is an official website of the U.S. National Credit Union Association that provides information on important topics such as money basics, dealing with debt, preventing fraud, and more. It also provides information that can help guide important financial decisions throughout different stages of life.

Ask Doctor Debt

Created by ACA International, is a user-friendly, interactive site that provides helpful resources for consumers with questions about paying debts. It can help consumers develop a smart financial planning strategy that can assist with determining the best path toward meeting financial priorities.

Money Smart

Money Smart is provided by the Federal Deposit Insurance Corporation (FDIC). It is a financial education program that helps people of all ages to enhance their financial skills and create positive banking relationships. The site features tools and strategies that can be used for personal learning or to teach others.

Complaint Resolution

Unifund cares about your experience while working with our team and our trusted partners. Your feedback helps us to continually improve the quality of our training and services. If you would like to submit your feedback or if you have a complaint, we encourage you to contact us directly.

Chief Compliance Officer: Michael Kane

RMAI Certification Number: P2107-1422

RMAI Certification Year: July 2023

Unifund CCR, LLC

RMAI Certification Number: C1403-1015

RMAI Certification Year: March 2018 – Expires March 2024

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Get started on the path to financial well-being by making a payment today.

Get started on the path to financial well-being by making a payment today.