Contact Us

Choose from the options below.  

Talk to a consumer service representative

• You’ve received a letter from Unifund and would like to discuss it.
• You would like to pay on an account or are interested in payment information.
• Unifund has appeared on your credit report, and you’d like to learn more.

Important information required by law: Unifund CCR Partners and Unifund CCR, LLC are debt collectors. This communication is an attempt to collect a debt, and any information obtained will be used for that purpose

• Submit a complaint
• Submit a compliment

Compliance

RMA Certification Companies: Unifund CCR, LLC, Unifund CCR Partners, Unifund Corporation and Pilot Receivables Management, LLC

RMA Certification Number: C1403-1015
RMA Certification Year: March 2018 - March 2020
Website: http://www.unifund.com

Toll Free Number: 1-888-384-8171
Local Number: 1-513-489-8877

Chief Compliance Officer: Tracey Gibson
RMA Certification Number: P1405-1046
RMA Certification Year: May 2018 - May 2020

Phone: 1-888-384-8171 x113
Email: tracey.gibson@unifund.com

Code of Conduct - Integrity, Accuracy, and Respect

Integrity, accountability, and thorough due diligence are fundamental to everything we do. At Unifund, we expect our officers, employees, and representatives to comply with the highest ethical standards and all applicable laws. Our processes comply with the Fair Debt Collection

Practices Act (FDCPA), the Fair Credit Reporting Act (FCRA), all state and local laws, and regulations covering our industry. We constantly review policies, procedures, and practices to ensure we are up to date. We treat consumers with respect.